Occasionally, Internet Explorer users may experience problems viewing
web sites. We offer a few suggestions in order to resolve these
issues. This section pertains to Microsoft Windows, using Microsoft
This will delete all cookies on your computer. A cookie is a small text
file, which is stored on your machine, and contains information about
of your basket.
Please note: Print a copy of your shopping basket, because this
procedure will delete all the contents in your basket.
Open Microsoft Internet Explorer,
Tools / Internet Options,
On the General tab, click “Delete Cookies…”,
Then, proceed to delete Temporary Files, or click OK.
Temporary Internet Files
This will delete all temporary internet files on your computer.
Open Microsoft Internet Explorer
Tools / Internet Options
On the General tab, click “Delete Files…”
Then, click OK.
Internet Explorer 6 Update
***This only applies to Internet Explorer 6 Service Pack 1.
***To see what version of IE you are currently using, open Internet
Explorer, then go to Help / About Internet Explorer, and it will listed
If you've recently had trouble logging on to Web sites or completing
Internet transactions - or if you have started seeing the message "HTTP
500 internal server error" when trying to visit secure Web sites - then
you might need this update.
Please visit the following link for more information:
If you would like to contact one of our customer service
representatives, please feel free to send an e-mail to
Our representatives are available Monday through Friday, from 9AM to 5PM