Brad's Organic strives to offer you a quality
shopping experience and deliver you the finest organic products in the
world. Rarely do we encounter customer
dissatisfaction. If Brad's Organic shipped you an incorrect item, we did
not ship an item, or you are not satisfied with the quality of a
product, please call our office immediately so we can resolve this issue
as quick as possible.
Unfortunately, shipping charges may not be refunded; it is determined on
a case-by-case basis. The actual shipping charge may be higher than our
flat rate initially charged. The returned merchandise will be credited
to your credit card minus shipping charges. Bulk orders may not be
refundable unless agreed in writing prior to purchase. International
orders may not be refundable unless agreed in writing prior to purchase.
We reserve the right to refuse refunds, returns, and credits.